The Agent Module
The SMART solution provides a state-of-the art agent module. This module is an HTML5 Web Application compatible with all modern browsers. The agent module’s main screen is a Dashboard with complete visibility into notifications, customer service messages, transaction statuses, rates and fees structures by countries and payees as well as the current available credit.
SMART software enables the agent to create new transactions and direct them to any payee previously defined in the system. The creation of a new transaction is easy and intuitive. The agent provides a Single Page where the transaction can be created, reviewed and confirmed. The access to previously stored profiles is easy and intuitive including previous sender, beneficiary, payee and payment information.
The agent can do an online validation of the data entered and ensures its accuracy, consistency and that it is compliant. The transaction is finalized with a printed receipt, which can be delivered to your customer as proof of transaction.
The agent module has a feature that allows to search and retrieve any historical transaction along with all the information stored for that transaction in any very easy and intuitive way.